ERP Systems Implementation

Nowadays, businesses depend on a multitude of information systems to process invoices, perform data analysis and report results to management.

These systems cover all aspects of running a business including customer relationship management, sales, manufacturing, logistics, finance and HR. The systems that support these business processes need to be integrated for efficient data processing, which means having interfaces between the different process packages. Another trend is toward web-based systems and more on-line linkages with business partners to facilitate e-business transactions. Businesses have also experienced problems of inadequate management reporting, as their financial systems are not capable of generating meaningful business information for commercial managers to assess results and make decisions.

However, when businesses come to implement new information systems, they often find that their current business processes getting in the way of achieving maximum benefits from the new systems. Many businesses in HK and China suffer from following outdated business processes in areas of invoicing, payments, inventory management and customer-facing functions. The results are inefficiencies in terms of time taken to complete a transaction and the number of back office support staff required to support the business. Many businesses have come to discover that to make use of the latest information technology, they also need to redesign many underlying business processes, in line with best practices.